1. Program Name and Sender
Program: Acts of Love Account Verification & Community Alerts.
Sender: Acts of Love, a Catholic parish connection platform.
Messaging number: 1-833-530-3824 (toll-free).
Support: support@actsofloveapp.com
2. Message Types
Acts of Love sends two categories of text messages:
- One-time passcodes (OTP) and account messages — transactional messages needed to verify your mobile number at registration or sign-in and to confirm account status such as parish administrator approval. These are triggered by your own action and are required to create and access your account.
- Community alerts and updates — optional notifications such as event reminders, ministry updates, prayer requests, and parish announcements. These require your separate, affirmative opt-in and are never a condition of using the app or of any purchase.
We do not send third-party advertising, affiliate marketing, or promotional messages unrelated to your parish community.
3. How You Opt In
You enter your mobile number in the Acts of Love app or on our web opt-in form. Entering your number and requesting a code authorizes the one-time passcode required to verify it. To receive optional community alerts, you must separately check an unchecked consent box that reads:
☐ I agree to receive account, community, and event alerts and updates by text message from Acts of Love. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help.
Submitting a form does not subscribe you to alerts unless that box is checked. We keep a record of the date, time, and source of your consent. Consent is not transferable and is not shared with any other business.
4. Message Frequency
OTP messages are sent only when you request a code — typically 1 message per sign-in or registration attempt. Optional community alerts vary with your parish's activity and your settings, generally up to about 4–8 messages per month. Message frequency varies.
5. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Acts of Love is not responsible for charges from your carrier. Carriers are not liable for delayed or undelivered messages.
6. Opting Out (STOP)
You may opt out at any time by replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message from 1-833-530-3824, or by turning off SMS notifications in the app. You will receive a single confirmation message and no further texts. Note that opting out of all SMS may prevent us from sending the one-time passcode needed to sign in; you can opt back in by texting START or by requesting a new code in the app.
7. Getting Help (HELP)
Reply HELP to any message for assistance, email support@actsofloveapp.com, or call 1-833-530-3824.
8. Supported Carriers
Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages. Service availability may vary by carrier and location.
9. Privacy and Data Sharing
Your phone number and messaging consent are handled under our Privacy Policy. No mobile information, phone numbers, or SMS consent data is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with the SMS provider that delivers messages on our behalf.
10. Eligibility and Compliance
You must be the account holder or authorized user of the mobile number you provide, and at least 13 years old, to receive messages. If you change or give up your number, please update it in the app so we do not message the new subscriber. We operate this program in accordance with the Telephone Consumer Protection Act (TCPA), CTIA messaging principles, and carrier requirements.
11. Changes
We may update these SMS terms. We will update the "Last updated" date above and provide notice of material changes in the app or by text or email.